About the Role
As a Project Manager, your job is to coordinate the implementation of our solution with our clients.
You will work closely with a delivery team that provides the technical and service knowledge to successfully deliver a scope of work.
Others from our engineering team and client services team will also assist with the successful launch of every new implementation.
Your job is to build the plan, manage the plan, set expectations, manage expectations and ensure the day-to-day tasks are on track, on time and on budget.
Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Ensure on time and on budget delivery of projects while also ensuring that project milestones and governance are properly adhered to during the execution of the project.
Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets.
Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project.
Able to manage one or two large (9-12 month) projects or several small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.
Facilitate review sessions with the client and your team.
Participate in end-to-end implementation planning including project management, issue management, communication and change management.
Leverage expertise to drive business process improvements.
Establish and maintain trusted advisor relationships with client project stakeholders by setting and managing expectations accurately and honestly.
Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
Preferred Qualifications & Skills
4+ years’ experience in a project management role leading complex technical projects with multiple resources and dependencies, experience implementing AI based solutions preferred
Demonstrated project leadership skills and experience working in project teams, managing task plans, budgets and milestones against a client or vendor contract
Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written; ability to manage and communicate with remote teams during non-traditional business hours
Ability to proactively identify and manage project risks
Technology or equivalent experience
PMP Certification preferred but not necessary
Wrike/ Jira/ Zoho project management experience preferred but not necessary